Third Party Voucher Reservations

when booking with a Voucher purchased through a third party such as groupon, living social, facebook

Please note that third party voucher offers are only valid for redemption on your FIRST EXPERIENCE and the purchase of multiple vouchers IS NOT permitted  nor will these vouchers be eligible for redemption under ANY circumstances.


You must read and understand this entire page BEFORE booking. NO REFUNDS WILL BE ISSUED TO THOSE WHO FAIL TO COMPLETELY READ AND UNDERSTAND THIS PAGE. If you need further assistance please call our office at 737.400.5893 or send an email to concierge@theluxelair.com

Only ONE third party voucher of any type per client will be accepted. 

This means you MAY NOT purchase separate vouchers for different services. You must pick one voucher only regardless of how many email accounts you have, gifts you've been given or what website was used to purchase them.


If you purchase more than one third party voucher they will be marked ineligible for redemption and we cannot offer a refund you will need to contact the website used to complete the transaction.


THIRD PARTY VOUCHER RESERVATIONS CANNOT BE BOOKED OVER THE PHONE. You must book by completing the booking process below.


BE SURE THAT YOU ARE SELECTING SERVICES FROM THE THIRD-PARTY VOUCHER RESERVATION MENU ONLY please allow 3-5 days in advance to book- up to two weeks for holidays and during busier seasons- do NOT purchase a third party voucher offer with the expectation to be accommodated the same day.) 


Vouchers cannot be applied to same day reservations, after hour reservations, special occasion reservations, or reservations made 3 or less days prior to a holiday or special event as these times are reserved for current clients and members. If you book a same day or after-hours reservation with a voucher it is subject to immediate cancellation and any fees collected will be forfeited.


IF YOU BOOK OVER THE PHONE WITH A VOUCHER 

-YOU WILL BE CHARGED FOR THE FULL AMOUNT FOR THE SERVICE-

IF YOU DO NOT SELECT YOUR SERVICE FROM THE THIRD PARTY VOUCHER RESERVATION MENU

--YOU WILL BE CHARGED FOR THE FULL AMOUNT FOR THE SERVICE--

IF YOU BOOK A SAME DAY OR AFTERHOURS RESERVATION

---YOU WILL BE CHARGED FOR THE FULL AMOUNT FOR THE SERVICE--​-

NO EXCEPTIONS----any fees collected on mis-booked appointments 

or appointments booked in violation of our policies and booking protocols will not be refunded


YOU MUST ENTER YOUR VALID VOUCHER CODE IN THE BOOKING FORM

​(this is an 8 digit code found on your voucher under the barcode) Any appointments booked absent of this information will be subject to cancellation. You will still be required to secure your reservation with a VALID card. A nominal fee will be required to complete booking and verify card validity. If you use an invalid card or a method of payment with insufficient funds your appointment will be cancelled and your voucher will be redeemed. 


Rescheduling rules apply. please review salon policies for more details.


OPEN AND READ THE CONFIRMATION EMAIL YOU RECEIVE AFTER BOOKING IT WILL CONTAIN IMPORTANT DETAILS ABOUT YOUR APPOINTMENT AND INCLUDE YOUR ACCESS CODE.


Please arrive at the time of your reservation and not before unless otherwise indicated 

as a courtesy to others that may be in service or leaving services that have reserved privacy buffers.


You may utilize parking available near the building . 

Entry details and access codes can be found in your confirmation email. 

Your entry will be granted at your scheduled appointment time but not prior to so please plan accordingly.


Clients that may be running late should notify the salon of their ETA via text at 737.400.5893 

no later than 5 minutes prior to their scheduled appointment time​.

reservation arrivals later than 10 minutes in most cases will require rescheduling.

We ask that you leave all children and additional guest behind when you arrive for your reservation. 


failure to do so will result in cancellation and you will be charged in full for the services booked. ​


No exceptions will be granted.


Please understand that the terms and conditions of our cancellation policy remain applicable on all reservations booked and in booking a reservation using a third party voucher you acknowledge that you accept these terms and conditions. by boobking you acknowledge that you have reviewed and understand these booking terms in full and that you agree to be held accountable for any violation of our booking process terms and conditions.


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please be sure to enter the information as shown above to avoid being charged unnecessarily.